Delete my data
App: Rondo: Pass Master
Developer: Rudby Games
This page explains how to have the data on our server related to the game Rondo deleted.
What can be deleted
- Anonymous gameplay statistics: gameplay events sent while “İstatistik” (statistics) is on in settings (level starts and results, score, stars, in-game gold spending, shop visits and similar). They are linked only to a randomly generated player id and contain no name, email or device identifier. On request, we delete all rows linked to that id.
- AI Coach requests: not stored. The match summary is only used to generate the tip, so there is no record to delete.
- Correspondence: if you wrote to us by email or through the contact form, we delete that correspondence from our mailbox on request.
How to request deletion
- Open Rondo and tap AYARLAR (Settings) or the gear icon on the home screen.
- Note the 8-character code on the “Oyuncu kimliği:” (player id) line at the bottom of the window.
- Email support@rudbygames.com with the subject “Data deletion” and include that code.
- We will let you know by email once the statistics linked to that id are deleted.
To stop sending data in the future, turn off “İstatistik” in settings.
What is kept, and for how long
- If you don’t request deletion, statistics are deleted automatically after 12 months.
- To process your request and reply, we may keep your email in our mailbox for as long as needed after the request is resolved. You can ask us to delete that email too.
- Your game progress (levels, stars, gold, kits, hearts, settings) stays only on your device and is never sent to us.
Data on your device
Uninstalling the game deletes all Rondo data on your device (progress, gold, kits, settings, your player id and any statistics not yet sent). Reinstalling creates a new player id, so if you want the data on our server deleted, note your player id before uninstalling.
See our Privacy Policy for details.
Rudby Games · support@rudbygames.com